Terms and Conditions

By using our website or services, you agree to the following terms.

1. Services & Products

We provide:
   •   Hair extension services
   •   Hair treatments
   •   Hair extension products

All descriptions and pricing may change without notice.

2. Bookings & Payments

   •  Deposits are required to secure appointments
   •  Bookings are confirmed only after deposit is received
   •  Full payment may be required prior to service completion

3. Cancellation Policy (Services)

   •   Minimum 48 hours’ notice required
   •   Late cancellations = deposit forfeited (50%)
   •   No-shows = 100% service charge

Repeated cancellations may result in refusal of future bookings.

4. Results Disclaimer

Results vary depending on:
   •   Natural hair condition
   •   Aftercare
   •   Previous chemical history

We do not guarantee identical results across clients.

5. Product Use & Responsibility

You agree to:
   •   Follow all aftercare instructions
   •   Use products as intended

We are not responsible for damage caused by:
   •   Incorrect use
   •   Chemical processing after purchase
   •   Lack of maintenance

6. Shipping

We are not responsible for courier delays once dispatched.

7. Intellectual Property

All content (images, branding, text) belongs to Babalu Hair Haus and cannot be used without permission.

8. Liability

To the extent permitted by law, we are not liable for indirect or consequential damages.

9. Privacy

Your data is handled according to our Privacy Policy.

10. Governing Law

These terms are governed by Australian law.

11. Updates

We may update these terms at any time.

12. Contact

[email protected]
+61 401 408 898